I teach because someone opened doors for me.
I went to public school all my life.
At 14 I left home for a boarding school at a Federal Institute, and later studied Engineering on a full ProUni scholarship.
In industry, I made the move from technical specialist to business executive.
Today I pass those doors on to people starting the same path.
For managers who want to run service and aftersales as a business.
The mentoring is for service and aftersales managers at ag machinery dealers.
I was the specialist who fixes things, and I learned to be the manager who makes the service business deliver.
Newly promoted managers are starting that same move.
Talks built from real cases in the field and in industry.
Why technology only pays off when the dealer network is ready
How connected machines went from 150 to more than 35,000 in two years, and what the dealers had to learn.
When the workshop starts making money
Service and aftersales run as a business, drawn from a 17-store network that moved from negative margin to about +25%.
Knowledge as a business result
How a loss-making training unit became a business, with revenue about five times higher in four years.
From specialist to manager
The move from solving the technical problem to running the business.
Invite me to speak
Available Monday to Thursday.